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DVD27221--15堂占星入門全攻略：探秘占星師 開啟有錢有趣又有閒的迷人職業 MP4格式 中文教學版(DVD一片裝)
DVD27262--SketchUP Advanced Architecture 2022 (SketchUp技巧教學) 英文教學版(DVD一片裝)
DVD27422--SketchUp Free 2022 - All you need to know (SketchUp Free 2022教學) 英文教學版(DVD一片裝)
TIC1295--教程 Winstructor Shell Scripting
DVD17455--PLURALSIGHT WINDOWS INTERNALS 3 TUTORIAL 視頻教學 英文教學版(DVD一片裝)

軟體簡介:



CBT Nuggets Help Desk Institute HDI Desktop Support Technician 英文正式版(教學)





【內容說明】★◇以下中文譯文說明僅供參考，實際軟體內容請依參考網址介紹為準◇★

HDI, also known as the Help Desk Institute, is the world’s largest
technical service and support membership association and the industry’s
premier certification and training body. Guided by an international
panel of industry experts and practitioners, HDI is the leading resource
for help desk/support center emerging trends and best practices. HDI
provides members with a vast repository of resources, networking opportunities
and the largest industry event - the HDI Annual Conference and Expo.
HDI is a division of Think Services, Inc.

As of 2009, HDI offered certifications in the following professional
roles:

HDI Customer Support Representative
HDI Support Center Analyst
HDI Support Center Desktop Support Technician
HDI Support Center Manager
HDI Support Center Director
Knowledge Management: KCS Principles
ITIL Foundations v3
HDI hosts the world conference for technical support professionals each
spring, and a conference for service desk professionals each fall. In
addition, HDI produces four major training events throughout the United
States.

HDI, and Help Desk Institute, are registered trademarks of Think Services, Inc.